Old Digitech System
Customer called about 15 of their keypads not working after the concrete had been cut up and replaced. YEP! Cable was cut. I was able to trace the cables once the cut was fixed, but I could not get the keypad next inline to communicate. I finally removed the keypad and replaced it with a known good keypad. The known good keypad worked fine. I had to do this on multiple occasions because at least 6 of the keypads were non-functioning. I also found that 3 of them had the same address. When all was said and done, I was able to secure the buildings and provide at least two working keypads per building.
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